Conference Registration FAQ
I have login credentials for the website, but they do not work! How can I log in?
Science Atlantic has two different login areas related to conferences:
1. Conference website (scienceatlantic.ca/ocs) – used to register for your conference and submit your abstract. (If you are a conference manager, this is also where you log in to edit your website.) Your user ID is your email address. If you forget your password, please reset your password. If you can’t remember the email address you used to register, please contact (firstname.lastname@example.org).
2. Conference-in-a-Box planning guide (scienceatlantic.ca/ciab) – this login is for conference organizers only. Your entire organizing group shares one login. If you do not know your login, please ask your conference chair or contact (email@example.com).
Why do you need my email address and mailing address?
How will I know that my conference registration was successful?
You will receive a confirmation email telling you that you have registered. If you do not receive a confirmation email, you missed a step in the process (or you did not type your email address correctly during the registration process). Please double check that you completed all steps of the registration process.
How will I know that my abstract was submitted correctly?
You will receive a confirmation email telling you that your abstract was submitted. If you do not receive a confirmation email, you missed a step in the process (or you did not type your email address correctly during the registration process). Please double check that you completed all steps of the abstract submission process.
I attended a conference and did not receive a receipt for my payment – what can I do?
If you paid for your registration via PayPal, you received an email confirmation for your payment. If you cannot find this confirmation, you can log into your PayPal account to retrieve your receipt. If you did not pay by PayPal, please contact your conference organizer for a receipt.
I paid to attend a conference but require a refund. What do I do?
First, please review the Conference Registration Payment and Cancellation Policy, found here. If you feel that you should be eligible for a refund, contact your conference organizer.
Does Science Atlantic publish submitted abstracts?
Not in the sense of a “formal publication”. Science Atlantic does not lay claim to any submitted work. Any presentations made at a Science Atlantic conference are considered the intellectual property of the presenter. Your abstract will be published in the conference program, and if you are an award winner, your abstract will be included in the annual Awards Yearbook, but neither of these documents is considered a scientific publication.
You keep telling me to contact my conference organizer. Who is that?
Each Science Atlantic conference is coordinated by a group of volunteers at the host university. Please check your conference’s individual website to find the contact information for your conference organizer. If you cannot find a contact, please email firstname.lastname@example.org and we will refer you to the appropriate person.
I have registered for a conference but cannot attend. What do I do?
Please contact your conference organizer (found on your conference’s webpage) as soon as possible to let them know and refer to the Science Atlantic Cancellation Policy.
I understand there are prizes for presenters at some of the conferences. What are they?
You can learn about each award, including criteria for evaluation, on the Science Atlantic Awards Information page.
I have another question!
If your question isn’t answered here, please email email@example.com.